Autodesk Subscription Guide
Autodesk has released a Software Administrator's Guide to Autodesk Subscriptions ebook, addressing how to set up, install and manage you software and users.
This eBook is your quick start guide to getting up and running with your subscription. It includes an
overview of the setup process, helpful tips and detailed step-by-step instructions when and where you
may need them.
Is this eBook for you?
This eBook is for Contract Managers and Software Coordinators who have subscribed to Autodesk products and services and are looking for an easy and efficient way to get their teams set up and working productively with their software.
Get the ebook here
Top 5 Things You Should Know About Subscription Setup
1. There are four subscription roles.
Four roles can be assigned to each subscription contract:
-User (or Named User), and
-Named Caller (for Advanced Support only).
Each subscription contract can have one Contract Manager and one Software Coordinator per serial
number or group of products, and as many Users and Named Callers (if Advanced Support is purchased) as your license supports. If you have multiple products on your contract, you can have multiple Software
Coordinators. Learn more about roles on page 9 of the ebook.
2. Subscription setup begins with the Contract Manager.
If you subscribed under your name and/or credit card or using your User ID, you are the official Contract Manager. Learn how to change this in the FAQ section on page 78 of ebook.
3. There is a process to naming users.
Users must first be added by a Contract Manager or Software Coordinator via Autodesk Account to then have permissions assigned to them in order to access and use subscription products and services. This process is called Naming Users. Users must be named BEFORE you can assign them access to products and services. Learn how to set up Users on page 34 of ebook.
4. There is a process to naming callers.
Callers must also be NAMED to use the Advanced Support phone benefit. Learn how to name callers on page 61 of ebook.
5. It is important to check system requirements.
One of the most important steps in the product installation process is checking the system requirements to make sure a system is optimized BEFORE downloading and installing the products. Completing this step FIRST will ensure a smoother setup and better ultimate experience for the user. Learn more on page 44 of ebook.