A2K subscription is a gateway to our global knowledge and learning networks where you can access exclusive productivity apps & offerings, easily access software license information, and connect with our support and customer success teams.
What will I get access to?
• Industry learning and Knowledgebase
• Design Content Library
• Dedicated customer success team
• Local technical support
• All access subscription portal
We are industry experts working for you. Give us a call today and let us begin the process of getting your business ready for the future with A2K Subscription.
what we offer...
Frequently asked questions
Online Knowledgebase and ongoing learning
Gain access to our advanced productivity platform and e-Learning system specifically designed for the architecture, engineering and construction industry and offers a wide range of:
- Basic learning paths
Tips and tricks
Learning content and guides
Free productivity workshops
Design Content Library
Design Content provides online access to Revit, AutoCAD, and 3D Max models and materials in the current and latest format, which are accurate representations of specific manufacturer products.
We provide dimensionally accurate representations of products, including schedulable data such as manufacturer product codes, performance ratings, finishes and up-to-date specification information, to increase efficiency and reduce errors during construction. This content is optimised for performance, documentation and analysis. Design Content is committed to creating content/families that are:
- Easy to use
Robust and functions as intended
Supports industry standard symbology/ representations
Maintains a consistent naming system for families and parameters
Utilises ANZRS shared parameters for scheduling/ specification
Is designed to work for all appropriate disciplines
Supports correct system flows for MEP
Dedicated customer success team
Our experienced customer success team will help guide you through licensing issues and provide best practices in managing your Autodesk account, so you get the most out of your technology investment.
Your dedicated customer success team member will help with:
- Autodesk Account set up
Assigning users and licenses
Access downloads and updates
Create license files
Installation and activation
Troubleshoot licensing issues
Voluntary licence reviews
A2K’s world class technical team is comprised of certified, industry-leading technical experts who are passionate about helping our customers. Access unlimited phone, online and email technical support via our easy-to-use, cloud-based support system with purpose-built tools that accelerates the support submission and resolution process. Submit, review and manage support cases, such as:
- Configuration issues and error message resolution
Troubleshooting and technical product issues
License Manager and deployment issues
All access subscription portal – Coming soon
The portal delivers access to inclusions of the program as well providing you all information on your Autodesk software purchases.
end to end project solutions.
We are industry experts working for you. Give us a call today and let us begin the process of getting your business ready for the future.