a2k subscription

Online Knowledgebase and ongoing learning

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Gain access to our advanced productivity platform and e-Learning system specifically designed for the architecture, engineering and construction industry and offers a wide range of:

• Basic learning paths
• Tips and tricks
• How-To videos
• Learning content and guides
• Free productivity workshops

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Design Content Library

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Design Content provides online access to Revit, AutoCAD, and 3D Max models and materials in the current and latest format, which are accurate representations of specific manufacturer products.

​We provide dimensionally accurate representations of products, including schedulable data such as manufacturer product codes, performance ratings, finishes and up-to-date specification information, to increase efficiency and reduce errors during construction. This content is optimised for performance, documentation and analysis. Design Content is committed to creating content/families that are:

• Easy to use
• Robust and functions as intended
• Supports industry standard symbology/ representations
• Maintains a consistent naming system for families and parameters
• Utilises ANZRS shared parameters for scheduling/ specification
• Is designed to work for all appropriate disciplines
• Supports correct system flows for MEP

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Dedicated customer success team

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Our experienced customer success team will help guide you through licensing issues and provide best practices in managing your Autodesk account, so you get the most out of your technology investment.

Your dedicated customer success team member will help with:

• Autodesk Account set up
• Assigning users and licenses
• Access downloads and updates
• Create license files
• Installation and activation
• Troubleshoot licensing issues
• Voluntary licence reviews

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Technical Support

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A2K’s world class technical team is comprised of certified, industry-leading technical experts who are passionate about helping our customers. Access unlimited phone, online and email technical support via our easy-to-use, cloud-based support system with purpose-built tools that accelerates the support submission and resolution process. Submit, review and manage support cases, such as:

• Configuration issues and error message resolution
• Troubleshooting and technical product issues
• License Manager and deployment issues

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All access subscription portal – Coming soon

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The portal delivers access to inclusions of the program as well providing you all information on your Autodesk software purchases.

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